App / Mobile
uj888 collects only the account and transaction data needed to run your wallet, process Nagad or Upay payments, and keep your session secure. This policy tells you exactly what we hold, why we hold it, and what you can do about it — access to this site depends on your local law and eligible regions.
When you open an account on uj888, we collect the details you provide during registration — your name, contact information, and any payment identifiers linked to Nagad or Upay transactions. We also log device and session data generated each time you access the site: browser type, IP address, pages visited, and session duration. This data serves three purposes: verifying your identity during login, processing deposits and withdrawals through your chosen local payment method, and keeping the account environment secure against unauthorised access. We do not sell, rent, or trade your personal information to marketing companies. Aggregate, anonymised analytics may be shared with service partners who help us operate the platform, but those parties are contractually limited to that purpose only. We retain your account records for as long as your account remains active and for the period required by applicable regulations in your eligible region. If you close your account, we hold only the minimum data required to satisfy legal retention obligations. Jurisdiction determines what those obligations are; access to this platform and the protections under this policy depend on your local law and the eligible regions we serve.
This policy covers the uj888 platform and all features accessible through your registered account. Understanding the boundary between what we govern and what falls outside it helps you know where to direct questions. Review each area below to see what this policy does and does not cover.
All data collected when you log in, manage your wallet, or update account details falls under this policy. That includes login timestamps, device identifiers, and any account-level changes you make while signed in.
Deposit and withdrawal records tied to Nagad, Upay, or other supported local payment methods are covered here. We hold these records in your account history; we do not govern what your payment provider stores on their side.
Game session data — titles opened, session length, results shown in your account history — is captured and governed by this policy. We do not share individual game records with studios or providers.
Links to external sites, payment provider portals, or studio pages operate under those parties' own privacy terms. Once you leave the uj888 domain, this policy no longer applies; review the relevant third-party policy directly.
Your account gives you direct access to several of the records we hold about you. Log in and open the account section to view your transaction history, including Nagad and Upay payment entries, session timestamps, and any profile details you submitted at registration. If something looks incorrect — a name spelling, a contact number, or a linked payment identifier — you can edit it from the account settings page. For data that is not editable directly in the account panel, you can raise a correction request through our support route and we will review it. Eligibility for specific data rights depends on your local law and the region from which you access the platform. We aim to acknowledge data-related requests promptly; the steps shown in your account and on our support page are the verified routes to follow.
Open the account section after logging in to see your transaction history, session log, and the profile details we hold. Nagad and Upay payment entries appear there as well.
Edit your contact information, name, or linked payment identifiers directly from the account settings page. Follow the fields and verification steps shown there.
If a record looks wrong or you want to understand what we hold, reach us through the support route on the contact page. Describe the specific record in question so we can locate it quickly.
To close your account and trigger the data-retention review, contact support through the published channel. We retain only the minimum data required by applicable regulations in your eligible region.
If you have a question about how we handle your data, need to follow up on a correction request, or want to understand a specific entry in your account, use one of the contact routes below. We publish these channels on the site; we do not operate undisclosed support paths.
Open the live chat widget on the uj888 site to reach the support team directly. Use this route for account-specific data questions that need a quick back-and-forth.
Send a written request to the support email address listed on our contact page. Include your registered account identifier and describe the data record or privacy matter you are asking about.
The account help section on the site covers common data and privacy questions with step-by-step paths. Check there first — many correction and access requests can be handled without contacting the team.
We take a direct approach to data governance: collect what is needed, protect it in transit and at rest, and give you clear routes to review or correct it. The four areas below cover the main pillars of how we operate.
We use session cookies to keep you logged in and to remember your account preferences between visits. Analytics cookies help us understand which parts of the site you use. You can manage cookie settings through your browser; blocking session cookies will affect login and wallet functions.
Login credentials are stored using one-way hashing. We do not store your Nagad or Upay account passwords — we hold only the transaction reference identifiers your payment provider returns after a completed transfer.
Active accounts retain full records for the life of the account plus the period required by applicable regulations in your eligible region. Closed accounts are reduced to the minimum legally required data. You can check the current state of your records from the account section at any time.
When we update this policy, the revised version appears on this page with a note at the top indicating the change. Continued use of the account after a policy update constitutes acceptance. To ask about a specific change, contact us through the published support route.
These are the data and privacy questions we hear most often from account holders in Bangladesh. If your question is not listed here, reach us through the support route on the contact page.
We collect the name, contact details, and any payment identifiers you provide at registration. Once active, the account also logs session timestamps, device type, and transaction references from Nagad or Upay payments. We collect only what is needed to run and secure your account.
Yes. Log into your account and open the account section to view transaction history, session logs, and the profile details on file. For records not visible in the account panel, submit a request through the support email listed on the contact page and we will review it.
We do not sell or rent your personal data. We share anonymised, aggregate analytics with service partners who help operate the platform, under strict contractual limits. Payment providers like Nagad and Upay receive only the transaction identifiers needed to process your deposit or withdrawal.
We retain full records while your account is active, plus the period required by applicable regulations in your eligible region. After you close an account, we reduce stored data to the legal minimum. Your region and local law determine the exact retention period that applies to you.
Open the account settings page after logging in to edit your contact information, name, or linked payment identifiers. Follow the fields and verification steps shown there. If the detail cannot be edited directly, raise it through the live chat or email support route on the contact page.
We initiate a data-retention review when you request account closure. We keep only the minimum required by applicable regulations in your eligible region; everything else is removed. Contact support through the published channel to start the closure process and ask what will be retained.