These legal terms set out what you agree to when you open and use an uj888 account, and what we commit to in return. Access to our service depends on your local law and whether your region is eligible — read this page before you start.
Account Terms
Data Handling
Nagad & Upay Transaction Records
Policy Scope
OUR POLICY POSTURE
How Our Legal Framework Works
uj888 operates as a casino-led platform serving eligible regions. Whether this service is available to you depends entirely on the laws that apply in your location — we do not make that determination for you, and nothing on this page constitutes legal advice. By creating an account, you confirm that you have checked your local rules and that you are accessing the service from an eligible region. Our terms apply to every part of your account: the games lobby, wallet activity, payment rails and any communication you have with our support team. Transaction records tied to Nagad or Upay deposits and withdrawals are stored against your account and are available for you to review inside your account history at any time. We retain those records in line with our data retention policy and do not share them with third parties except where our terms or applicable law require it. If you have any doubt about eligibility in your area, check the applicable local law before you proceed. We update these terms when our service or obligations change; the version shown on this page is the one currently in effect.
Nagad transaction history
Upay wallet records
Account policy version
Support contact path
WHAT THIS COVERS
Where This Policy Applies and What It Includes
Our legal terms do not cover every situation equally. Four distinct areas define what falls inside and outside the scope of this policy — understanding them helps you know where to look when a question comes up.
Account Access
Terms covering account creation, login, identity checks and account suspension apply fully to every registered account. Eligibility depends on your local law and the region you access from — we cannot override that on your behalf.
Transactions
All deposits and withdrawals processed through your account wallet — including Nagad and Upay routes — fall under our transaction terms. Your account history is the authoritative record; check it for amounts, timestamps and status.
Site Content
Game content from our lobby studios, promotional notices and policy documents published on uj888 are covered by our content terms. We own or licence this material; copying or redistributing it is not permitted.
Third-Party Services
External sites, payment processors outside our configured rails and any service you reach by leaving uj888 operate under their own terms. We are not responsible for those services and do not speak for them.
YOUR PRACTICAL RIGHTS
Actions You Can Take Under This Policy
This policy is not just a set of restrictions — it also defines what you can actively do. You have the right to review the transaction records held against your account, which includes every Nagad or Upay payment processed through your wallet. If any account detail is incorrect — your registered name, contact address or linked wallet reference — you can raise a correction request through the account settings page or directly via our support channel. Questions about how we store your data, how long we keep it and who can see it are answered in the data section of these terms; if the answer there does not resolve your question, you can write to us directly. We handle those requests in the order they arrive and will confirm receipt. Nothing in this policy limits any right you hold under the law of your jurisdiction — if local law gives you a stronger right, that right applies.
Review Records
Open the transaction history in your account to see every deposit and withdrawal, including Nagad and Upay entries, with full timestamps and status.
Correct Account Details
If your registered information is wrong, go to account settings and follow the update fields shown there, or contact support with the correct details.
Raise a Policy Question
Send your question to our support channel with your account reference. We respond in the order requests are received and confirm every query.
Request Data Handling Info
Ask us how your account data is stored and how long we keep it. We will point you to the relevant section of these terms or reply directly if the terms do not cover your specific case.
REACH OUR POLICY TEAM
How to Contact Us About This Policy
If you have a question that this page does not answer, or if you need to exercise a right described in our policy, use one of the contact routes below. Include your account reference number so we can locate your record without delay.
Live Chat
Open the chat icon from any page on uj888. Have your account reference ready — it speeds up every policy or data question we handle.
Email Support
Write to our support address published in your account dashboard. Use the subject line 'Policy Query' and include the specific section you are asking about.
Account Help Centre
The help centre inside your signed-in account area covers common policy questions including data requests, transaction disputes and account corrections.
HOW WE HANDLE THIS
Data, Cookies, Security and Retention at uj888
We handle your account data with a clear set of internal rules covering what we collect, how long we keep it and who can access it. Here is what that looks like in practice.
Data Handling
We collect only the information needed to run your account: registration details, wallet identifiers like your Nagad or Upay reference, and session activity. We do not sell your data to third parties.
Cookies and Tracking
Our site uses cookies to keep your session active and remember your account preferences. You can adjust cookie settings in your browser at any time — your session will still work with functional cookies enabled.
Account Security
Access to your account requires your registered login credentials. If you suspect unauthorised access, go to account settings immediately and update your password, then contact support with your account reference.
Retention and Changes
We keep transaction records for the period our terms specify. When we update this policy, the new version appears on this page with its effective date. Continuing to use your account after a change means you accept the updated terms.
POLICY QUESTIONS ANSWERED
Frequently Asked Legal Questions
These are the questions we get most often about our legal terms, data practices and account rights. If your question is not here, reach us through live chat or the support email in your account dashboard.
Does this policy apply to me if I am in Bangladesh?
Access to uj888 depends on your local law and whether your region qualifies as eligible. Read the applicable rules in your location before opening an account. Nothing in our policy overrides local law, and we do not confirm eligibility on your behalf.
Can I see my Nagad or Upay transaction records inside my account?
Yes. Your full transaction history — including every Nagad and Upay entry — is available in the account history section. Each record shows the amount, timestamp and status. If a record looks wrong, contact support with the entry reference.
How do I correct a mistake in my registered account details?
Go to account settings and use the update fields shown there. If the field is locked, send a correction request through live chat or the support email with your account reference and the correct information. We will process it in order.
What data does uj888 collect and how long does it keep it?
We collect registration details, wallet identifiers and session activity needed to run your account. Retention periods are set out in our full terms. You can ask for the specific period that applies to your record by contacting support.
Who can I contact if I have a question this policy page does not answer?
Use live chat from any page on uj888, write to the support email published in your account dashboard, or open the help centre inside your signed-in account. Include your account reference so we can find your record quickly.
What happens when uj888 updates these legal terms?
The updated version appears on this page with its effective date. Continuing to use your account after the update takes effect means you accept the revised terms. Check this page periodically if you want to stay current with any changes.